Why Use Defence Home Loans

Our Company

Both of our directors have been in the Australian military at one time or another which gives us a better understanding of our defence force clients. We understand the rigors of your job and know that in some cases we need to be available to you outside of normal working hours. We have experience with all ranks of military and above all our role is to serve you with the same determination you serve our country.

We have one purpose and that purpose is that we fulfil your goals and objectives. Taking control of your finances is at the best of times not easy for everyone. We are driven by our credible, ethical and professional standards that we employ in each of our staff and affiliates. Our approach gives our clients the confidence that their finances are structured optimally for today, tomorrow and into the future.

Leading Edge Software

Our unique software enables our clients a comprehensive and powerful platform that provides up to the minute information and solutions on over 30 lenders and hundreds upon hundreds of loan products.  Our lending software quickly and accurately provides information on how much can be borrowed, which lenders our clients qualify with, bank fees and interest rate comparisons. 

The software enables us to work through ‘what if’ scenarios to ascertain which path will be of most benefit and cost effective for our clients. From there we are able to examine in-depth the product offerings and decide which product is right for you.

Once we have decided on a clearly defined strategy and product we take care of the entire application process which in some instances allows us to achieve responses within 60 seconds.

How We Are Different

When you engage our services, you become a valued member of our business. Meaning without you we do not have a business. We are not transaction based which signifies we adopt a ‘Client for life’ attitude and philosophy. Once our initial service is complete we continue to keep you abreast of changes in the industry and information that is aligned to your circumstances.  We encourage a relationship that will continue for many years to come.

We have no allegiance to any institution meaning we look after your priorities first. We are 100% Australian owned and independent operated financial services company.

Professional Development

As a company we participate in professional development programs and courses each year. These courses are designed to further develop our skills and build upon what makes us successful. It allows us to formulate and develop greater efficiencies with our lending partners to ensure we provide a higher standard of origination and processing.

  

What Our Clients Say

Carrie D (Melbourne)

Very efficient, personable, and true to your word. You gave great service and were able to find a solution for us when we thought there wasnt one. Thanks Craig you were great! Special mention for following up whilst on your honeymoon! It would have been great to actually meet you - but as you are based in QLD not possible. I cant fault the service or the experience! I have passed your details onto a friend of mine so she may be in contact later :)

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B. Shepherd (Wellington)

Well here we are Over Seas and Self employed with no hope of securing finance (thats what everyone else told us). How wrong you proved them Craig ! Thankyou so very much ! Your updates and communication throughout the process were A1. Others can learn alot from you in regard to providing a professional service with outstanding customer service. Once again, a great job and thankyou !

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Jo (Australia)

After being told by several mortgage brokers that we would be classed as high risk due to my partner not yet being a permanent resident, we were nearly ready to give up! Then I came across this website and contacted Craig! He has been brilliant and we should be moving into our new home within the next few weeks! It has been only a couple of weeks since I first contacted Craig and now everything is complete. He knows his stuff and has been so helpful. Very fast at responding to any queries I have had (and there have been many as I'm new to all this). He has made the whole process so much less daunting. Thanks so much Craig! Will definately be using you in future!

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Nick (Singapore)

We had a number of brokers on the go trying get us approval for a home loan, but Craig was the only one who came through and got us the amount we wanted at the lowest rate. He kept us well informed throughout the process.

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Eliza F (Sydney)

Dear Craig: On a formal note, I really wanted to say thank you for everything, you've been amazing through the whole process, which I have to admit is a little daunting as a first home buyer with control freak tendencies ;) I can't stop singing your praises and will absolutely recommend you, and send further business your way through family and friends. Thanks again! E x

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Six Reasons to Use Defence Home Loans

Here are 6 reasons why you should choose Defence Home Loans:  

  1. Free servicethat’s right, we do not charge a fee as we are paid by the banks for the work that the bank manager would normally do

  2. We come to you - We are based in Queensland and have brokers in Brisbane, Gold Coast and Sunshine Coast so can come to you at a time that suits you. If you are interstate we can still assist by phone, fax and email.

  3. We will guide you through every step of the way – 90% of our time is spent assisting you through the entire process of purchase, liaising with solicitors and real estate agents ensuring that all you need to worry about is actually finding the property you want to buy. You will not get this service from your bank manager!

  4. Experience – your home loan application is in safe hands with Defence Home Loans,

  5. Choice - 35 lenders to choose from including all the major banks

  6. MFAA approved - MAP is a full member of the MFAA 
  

Lenders

CBA
ING Direct
Westpac
NAB
St. Geoge
AMP
Suncorp
ANZ